1. Introduction

This Consultation Agreement ("Agreement") establishes the terms and conditions governing the consultation services provided through LawLinkGlobal, a decentralized, blockchain-powered platform designed to connect Users seeking legal guidance with verified legal professionals. LawLinkGlobal leverages blockchain technology to ensure secure, transparent, and efficient interactions between legal service providers and those in need of legal advice.

By engaging in a consultation through LawLinkGlobal, Users acknowledge and agree to the provisions outlined in this Agreement. This document serves to clarify the roles, responsibilities, and expectations of both Users and Lawyers, ensuring a structured, professional, and seamless consultation experience.

It is important to understand that LawLinkGlobal acts solely as a facilitator, providing a secure digital environment where consultations can take place. The platform does not, in any capacity, provide legal advice, endorse specific legal professionals, or guarantee any particular outcome resulting from a consultation. The content and quality of the advice given during the consultation remain the exclusive responsibility of the Lawyer, and LawLinkGlobal does not intervene in or influence the legal opinions expressed.

By proceeding with a consultation, both Users and Lawyers acknowledge and accept the terms outlined in this Agreement, as well as any additional policies and procedures referenced herein.

2. Definitions

For the purposes of this Agreement, the following terms shall have the meanings assigned to them:

Consultation refers to a scheduled legal discussion facilitated through the LawLinkGlobal platform, during which a User seeks legal guidance from a Lawyer on a specific matter. Consultations take place within the digital framework provided by LawLinkGlobal and are subject to the terms of this Agreement.

Lawyer denotes a verified, independent legal professional registered on the platform, authorized to offer legal consultation services. Lawyers are neither employees nor agents of LawLinkGlobal, and their engagement with Users is conducted on an independent basis.

User refers to any individual or entity utilizing the LawLinkGlobal platform to seek legal consultation services. Users engage with the platform by connecting their digital wallets, scheduling consultations, and making payments in accordance with the platform’s processes.

Sui Network is the underlying blockchain infrastructure used by LawLinkGlobal to process transactions securely. Through the Sui Network, payments, escrow management, and other smart contract functionalities operate with transparency and efficiency.

Session is another term for Consultation, signifying the designated period in which a User and a Lawyer engage in a legal discussion through the platform.

Escrow refers to the smart contract mechanism integrated into the LawLinkGlobal platform, which holds and safeguards payments until a consultation is successfully completed. This system ensures financial security and dispute mitigation for both parties.

Scheduled Time is the agreed-upon date and time set for a consultation. Both the User and the Lawyer commit to honoring this schedule, except in cases where rescheduling or cancellation is executed in accordance with the terms of this Agreement.

Platform encompasses the digital interface, tools, and functionalities provided by LawLinkGlobal, which facilitate secure and decentralized legal consultations. It includes the consultation booking system, encrypted chat environment, escrow payment structure, and administrative features necessary for seamless operations.

Cryptocurrency Payments refer to digital assets accepted on the LawLinkGlobal platform as a means of processing consultation fees. Payments are conducted via the Sui Network and may include, but are not limited to, SUI and USDT, subject to platform policies and supported payment methods.

3. Scope of Consultation

This section defines the nature of consultations conducted through the LawLinkGlobal platform, including the services provided, limitations, and ethical boundaries governing interactions between Users and Lawyers.

3.1 Services Provided

Lawyers offering consultations through LawLinkGlobal are expected to provide professional, timely, and expert legal advice within their respective areas of specialization. Consultations are structured to address specific legal concerns raised by the User, allowing for an exchange of relevant legal knowledge and guidance.

Each consultation is personalized, meaning that the advice given is based on the unique circumstances, documents, and information provided by the User. The session is an interactive process, where Users may ask questions, seek clarifications, and gain a clearer understanding of their legal standing.

LawLinkGlobal facilitates this process by ensuring a secure, blockchain-backed environment where Users and Lawyers can engage in real-time discussions, supported by encrypted communication tools and an escrow-protected payment system.

3.2 Exclusions

The scope of a consultation is limited to the provision of legal advice within the designated session. The following aspects are explicitly excluded from the services provided through LawLinkGlobal:

• No legal representation – Lawyers consulting through LawLinkGlobal are not required to represent Users in legal proceedings, file court documents, or undertake any legal actions outside the consultation. If a Lawyer and User decide to engage in legal representation beyond the platform, such arrangements are made independently and do not fall under the scope of this Agreement.
• No guarantees – Lawyers provide professional legal insights based on their expertise and knowledge of applicable laws; however, no outcome or result is guaranteed. Users acknowledge that legal matters involve uncertainties, and advice provided does not constitute a promise of success in any legal proceedings.
• No broad legal education – The purpose of a consultation is to address a specific legal issue presented by the User. Lawyers are not obligated to provide general legal education, training, or theoretical explanations unrelated to the User’s inquiry.

3.3 Boundaries

To maintain security, professionalism, and ethical integrity, certain boundaries govern the scope of consultations:

• Platform exclusivity – All consultations are conducted exclusively within the LawLinkGlobal platform, using its encrypted chat environment. If a User and Lawyer choose to communicate through external channels, they do so at their own discretion, and LawLinkGlobal holds no responsibility for such interactions.
• Ethical and jurisdictional compliance – Lawyers must adhere to the ethical guidelines and legal standards of their respective jurisdictions. Any advice provided must comply with the applicable laws and regulations governing the Lawyer’s practice.
• Confidentiality obligations – Lawyers are bound by professional confidentiality standards, ensuring that information shared during a consultation remains private. Disclosure of information is strictly prohibited unless required by law or expressly authorized by the User.

By participating in a consultation, Users and Lawyers acknowledge and agree to these limitations, ensuring that interactions remain professional, secure, and aligned with the intended purpose of the LawLinkGlobal platform.

4. Fees and Payments

4.1 Payment Process

Users engaging in consultations through LawLinkGlobal are required to complete advance payment for services via the platform’s integrated Sui Network escrow system. This ensures that funds are securely held until the consultation is successfully completed, providing financial protection for both Users and Lawyers.

Each Lawyer independently determines their consultation fees, which are transparently displayed to Users before booking. By proceeding with a consultation, Users acknowledge and agree to the stated fee, which is non-negotiable once the booking is confirmed.

To safeguard transactions, escrow protection is implemented through smart contracts on the Sui Network. When a User books a consultation, the payment is locked in escrow, preventing unauthorized withdrawals or modifications. Upon the successful completion of the session, the escrow system automatically releases the funds to the Lawyer.

If a consultation is disrupted due to platform-related technical failures or falls under a valid refund policy, the escrow system ensures that payments are either refunded or adjusted accordingly, subject to the review process outlined in LawLinkGlobal’s Payment Agreement.

4.2 Payment Agreement Reference

For a comprehensive overview of payment procedures, refund eligibility, transaction processing, and other financial policies, Users must refer to the LawLinkGlobal Payment Agreement. This document provides in-depth guidance on:

• Refund policies, including conditions under which partial or full refunds may be issued.
• Fee structures and how payments are calculated for different consultation durations.
• Transaction processing timelines and applicable blockchain network fees.

By using the LawLinkGlobal platform and engaging in consultations, Users agree to abide by the terms set forth in this Agreement and acknowledge their responsibility to review the Payment Agreement before making any transactions.

5. Communication Etiquette

Effective communication is essential for a productive and professional consultation experience on LawLinkGlobal. Both Users and Lawyers are expected to adhere to the highest standards of professionalism, ensuring that interactions remain respectful, clear, and focused on the legal matter at hand.

5.1 Professionalism Standards

Users and Lawyers engaging in consultations must maintain a professional, courteous, and structured communication style throughout their interaction. All discussions should be conducted in good faith, with mutual respect and understanding.

The following behaviors are strictly prohibited and may result in immediate termination of the session, account suspension, or other appropriate actions by LawLinkGlobal:

• Use of insulting, offensive, or inappropriate language under any circumstances.
• Harassment, threats, or any form of misconduct directed towards the other party.
• Disruptive behavior that interferes with the purpose of the consultation.
• Solicitation of services or engagement outside the platform that bypasses LawLinkGlobal’s security and payment structure.

Both parties are responsible for maintaining a professional tone and demeanor, ensuring that the consultation is conducted efficiently and without unnecessary interruptions.

5.2 Optimal Communication Guidelines

To maximize the effectiveness and clarity of legal consultations, Users and Lawyers are encouraged to follow these best practices:

• Ensure a stable internet connection before starting the session to prevent communication disruptions.
• Use clear and concise language to convey legal concerns and responses effectively. Given that all consultations occur via text-based chat, messages should be structured logically and comprehensibly to avoid misunderstandings.
• Avoid multitasking during the consultation to remain fully engaged in the discussion. Focused attention improves the quality of the interaction and ensures that Users receive precise, well-thought-out legal guidance.
• Review messages before sending to ensure they accurately express the intended question, request, or response.

By adhering to these guidelines, both Users and Lawyers contribute to a constructive consultation environment, ensuring that sessions remain productive, informative, and aligned with the professional standards of the LawLinkGlobal platform.

6. Confidentiality and Privacy

LawLinkGlobal upholds the highest standards of confidentiality and data privacy, ensuring that all consultations remain secure, private, and inaccessible to third parties, including LawLinkGlobal itself. Given the sensitive nature of legal discussions, both Users and Lawyers are expected to honor the confidentiality of all exchanges conducted on the platform.

6.1 Confidentiality Assurance

All consultations on the LawLinkGlobal platform are private and conducted through an encrypted chat environment. The platform does not have access to the content of these discussions, nor does it monitor or record any interactions between Users and Lawyers.

To further preserve privacy, the following policies apply:

• No session recordings are permitted unless both the User and the Lawyer expressly consent to it. Any unauthorized recording or dissemination of consultation content violates platform policies and may result in immediate account suspension and legal action.
• User anonymity is maintained at all times, as LawLinkGlobal does not require KYC (Know Your Customer) verification for Users. Since consultations are conducted through wallet-based authentication, LawLinkGlobal does not store or associate real-world identities with consultation sessions.
• Lawyers are professionally bound to uphold legal confidentiality standards and may only disclose consultation details if legally required by a court order or applicable jurisdictional laws.

6.2 Handling of User Data

LawLinkGlobal employs a strict data protection protocol, ensuring that no personally identifiable information (PII) is stored beyond what is necessary for the platform’s basic functionalities.

• All chatbox communications are end-to-end encrypted, preventing unauthorized access to consultation content.
• Consultation logs are automatically deleted once the session concludes, unless a technical issue or dispute is reported during the chat hour. In such cases, the system retains encrypted metadata for dispute resolution purposes only, after which the data is permanently erased.
• LawLinkGlobal does not store sensitive User data such as personal identities, legal case files, or private communications beyond what is necessary for platform functionality.

6.3 Privacy Policy Reference

Users and Lawyers are encouraged to review the LawLinkGlobal Privacy Policy, which provides detailed information on how data is handled, protected, and processed. The Privacy Policy outlines:

• Data security measures employed to protect User and Lawyer interactions.
• Third-party integrations and the extent of their involvement in platform transactions.
• Cookies, analytics, and other digital tracking mechanisms, if applicable.

By using the platform, Users and Lawyers acknowledge and agree to the confidentiality and privacy measures outlined in this Agreement, as well as those referenced in the Privacy Policy. LawLinkGlobal remains committed to user privacy, ensuring that all interactions remain secure, encrypted, and protected from unauthorized access.

7. Technical Issues

LawLinkGlobal is committed to providing a seamless and secure environment for legal consultations. However, as with any digital platform, technical issues, connectivity failures, or unexpected disruptions may occasionally occur. In such instances, both Users and Lawyers are expected to follow the platform’s issue resolution process to minimize inconvenience and ensure fair outcomes.

7.1 Issue Reporting

Users encountering technical difficulties that affect their consultation must report the issue immediately using the designated support channels within the platform. Prompt reporting allows LawLinkGlobal to assess the nature of the problem and take necessary action. Regardless of the disruption, escrow funds remain secure and will not be released until the session is confirmed as completed or an appropriate resolution is reached.

7.2 Resolution Measures

Each reported technical issue is reviewed on a case-by-case basis to determine the best course of action. If a session is significantly impacted due to platform-related malfunctions, the affected party may be eligible for a refund or rescheduling. Depending on the situation, LawLinkGlobal may offer alternative solutions, such as scheduling a new session at no additional cost. Final decisions regarding refunds, rescheduling, or dispute resolutions are made based on the platform’s internal review process.

7.3 User Cooperation

To facilitate a swift resolution, Users must provide accurate and detailed information about the issue when reporting a technical failure. LawLinkGlobal relies on these reports to assess disruptions and determine fair solutions. Additionally, it is the User’s responsibility to maintain a stable internet connection before and during a consultation. Connectivity problems originating from the User’s end do not fall under the platform’s refund policies unless explicitly stated otherwise.

By using LawLinkGlobal, Users acknowledge the possibility of technical disruptions and agree to follow the designated issue reporting and resolution procedures in the event of a malfunction.

8. Cancellations and Rescheduling

LawLinkGlobal recognizes the importance of scheduling flexibility while ensuring fairness for both Users and Lawyers. This section outlines the cancellation and rescheduling policies governing consultations.

8.1 Cancellation by Users

Users may cancel a scheduled consultation free of charge if the cancellation occurs at least three (3) days before the scheduled session. In such cases, the consultation fee will be refunded, minus any applicable blockchain transaction fees.

Cancellations made within three (3) days of the session are non-refundable. This policy compensates Lawyers for their reserved time and prevents last-minute disruptions. If a User fails to attend the session without prior cancellation, the session will be considered "used," and no refund will be provided. The chatbox will remain accessible to the Lawyer for the scheduled duration, even if the User does not participate.

8.2 Rescheduling

Users may reschedule a session at no extra cost if the request is made at least three (3) days before the scheduled time. Any rescheduling request made within the 3-day window is subject to the Lawyer’s approval and may not always be accommodated. If a Lawyer declines a last-minute rescheduling request, the session will proceed as originally scheduled or be subject to the cancellation policy.

8.3 Cancellation by Lawyers

In the event that a Lawyer needs to cancel a scheduled consultation, the User will be notified promptly and given the choice to either reschedule the session at a later time or receive a full refund, including transaction fees. LawLinkGlobal expects Lawyers to honor their commitments and reserves the right to review repeated cancellations that may affect the User experience on the platform.

9. User Responsibilities

Users engaging with LawLinkGlobal must adhere to certain responsibilities to ensure a smooth and professional consultation experience. Users are expected to provide accurate and truthful information regarding their legal inquiries. Misrepresentation or withholding relevant details may negatively impact the quality of the consultation and could lead to misunderstandings or incorrect legal advice.

Respect for the Lawyer’s time and schedule is essential. Users must attend consultations on time and adhere to the platform’s cancellation and rescheduling policies. Repeated failures to attend scheduled sessions may result in restrictions on platform access.

All communication with Lawyers must remain professional, respectful, and relevant to the legal matter at hand. Inappropriate language, harassment, or unprofessional conduct will not be tolerated and may result in account suspension or other appropriate actions by LawLinkGlobal.

Users are also responsible for ensuring their technical preparedness before a consultation. This includes verifying that their internet connection is stable and that they can effectively use the chat interface. Connectivity or device issues originating from the User’s side are not covered under refund or rescheduling policies unless explicitly stated otherwise.

10. Platform Limitations

10.1 No Guarantees

LawLinkGlobal provides a secure and decentralized platform for legal consultations but does not guarantee specific legal outcomes. The advice given by Lawyers is based on their expertise and professional judgment, but results may vary depending on jurisdictional interpretations, case specifics, and external legal factors. Users acknowledge that consultations serve as legal guidance only and do not constitute a guarantee of success in any legal proceedings or actions taken based on the Lawyer’s advice.

All interactions between Users and Lawyers on LawLinkGlobal are independent professional exchanges. The platform’s role is limited to facilitating these consultations through secure blockchain infrastructure and smart contract-based transactions.

10.2 No Employer-Employee Relationship

Lawyers providing services through LawLinkGlobal are independent professionals and are not employees, agents, or representatives of the platform. LawLinkGlobal does not oversee, regulate, or control the specific advice given by Lawyers, nor does it establish an employer-employee relationship between the platform and its registered legal professionals.

Users and Lawyers are individually responsible for their engagements, interactions, and any agreements made outside of the platform. Any additional services, extended consultations, or legal representation beyond the scope of the platform must be arranged independently between the parties, without involving LawLinkGlobal as a party to the agreement.

11. Feedback and Reviews

LawLinkGlobal values the experiences and insights of its Users and Lawyers, recognizing that feedback plays a crucial role in improving platform services. After each consultation, Users have the option to submit private feedback regarding their experience. While public reviews are not displayed, the platform carefully analyzes the feedback to assess service quality, enhance functionality, and ensure that Lawyers maintain high professional standards.

Users are encouraged to provide constructive criticism, focusing on the effectiveness of the consultation, communication quality, and overall experience. Any feedback containing malicious intent, defamatory statements, or false accusations may be disregarded and could lead to further review by the platform.

By submitting feedback, Users contribute to the ongoing development of LawLinkGlobal, helping to maintain a professional and efficient legal consultation environment.

12. Termination

LawLinkGlobal enforces fair usage policies to ensure that all Users and Lawyers respect platform rules. Repeated violations, misconduct, or failure to adhere to platform guidelines may result in account restrictions or permanent termination.

12.1 No-Show Policy

Punctuality is critical in maintaining a professional consultation experience. If a User fails to join the session within 15 minutes of the scheduled start time, the Lawyer has the right to mark the session as a no-show. In such cases, the consultation fee is forfeited, and the session is considered completed.

Lawyers are required to wait for the full 15-minute grace period before reporting a no-show. Once a session is marked as such, no refunds or rescheduling options will be provided. Repeated no-shows by a User may lead to further account restrictions, including temporary suspension from booking future consultations.

12.2 Consequences

LawLinkGlobal reserves the right to restrict, suspend, or permanently terminate access for Users who repeatedly violate platform policies. Violations may include but are not limited to:

• Repeated no-shows without prior cancellation.
• Disruptive or unprofessional behavior towards Lawyers.
• Abuse of refund or dispute policies.
• Misuse of the platform in a way that compromises security or violates ethical/legal standards.

All terminations are subject to internal review by LawLinkGlobal. Users whose access has been restricted may request a review of their account status, but the platform maintains sole discretion in determining whether access may be reinstated.

By using LawLinkGlobal, Users acknowledge and accept the termination policies, ensuring a fair, professional, and secure consultation environment for all participants.

13. Dispute Resolution

LawLinkGlobal operates solely as a facilitator for legal consultations and does not act as a mediator, arbitrator, or decision-maker in disputes between Users and Lawyers. Any disagreements, misunderstandings, or concerns arising from a consultation must be resolved directly between the parties involved.

The platform does not engage in legal determinations, nor does it evaluate the accuracy, effectiveness, or sufficiency of the advice provided by Lawyers. Users and Lawyers acknowledge that LawLinkGlobal’s role is strictly limited to providing a secure environment for consultations and managing escrow-based payment transactions.

In the event of a dispute, Users and Lawyers are encouraged to maintain professional communication and attempt to reach a mutual resolution. LawLinkGlobal may provide limited assistance in cases related to technical issues, escrow payment discrepancies, or platform-related concerns, but will not intervene in matters concerning legal advice, consultation content, or professional disagreements.

14. Governing Law & Jurisdiction

This Agreement and any legal matters arising from the use of the LawLinkGlobal platform shall be governed by the laws of the Republic of Turkey, without reference to its conflict of law principles.

Any disputes, claims, or legal proceedings related to this Agreement or the services provided through LawLinkGlobal shall be exclusively resolved in the courts of Turkey. By using the platform, both Users and Lawyers agree to submit to the exclusive jurisdiction of Turkish courts and waive any objections regarding venue or forum inconvenience.

Users and Lawyers acknowledge their responsibility to understand the applicable legal framework before engaging in consultations and agree that LawLinkGlobal does not provide legal protection, indemnification, or jurisdictional advice regarding the enforcement of legal claims.

15. Amendments

LawLinkGlobal reserves the right to modify, update, or revise this Consultation Agreement at any time and for any reason, without prior notice to Users or Lawyers. Any changes to the Agreement will become effective immediately upon being posted on the LawLinkGlobal platform or official website.

Users are solely responsible for regularly reviewing this Agreement to stay informed of any modifications. By continuing to use the platform’s services, Users and Lawyers expressly agree to the latest version of the Agreement. If a User or Lawyer does not agree with any amendments, they must immediately discontinue use of the platform.

LawLinkGlobal will not issue individual notifications regarding updates. All revisions are binding upon publication, and it is the responsibility of each participant to remain up to date with the platform’s policies and terms.

16. Contact Information

For questions, concerns, or support inquiries related to this Consultation Agreement or the services provided by LawLinkGlobal, Users and Lawyers may contact the platform through the following channels:

Support Email: [support@lawlinkglobal.com]
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (Türkiye Standard Time)

Users may also reach out through the official support ticket system available on the platform for technical assistance, dispute concerns, or general inquiries.

LawLinkGlobal remains committed to providing a secure and efficient platform for legal consultations and welcomes any feedback or suggestions aimed at enhancing User and Lawyer experiences.

Legal Collaboration & Acknowledgment

✨ Genesis Hukuk (opens in a new tab)

This Consultation Agreement has been organized and developed in collaboration with Genesis Hukuk, a leading legal consultancy specializing in digital platforms, Web3 compliance, and international legal frameworks.

Genesis Hukuk has ensured that this document adheres to applicable legal standards and best practices, providing a clear and comprehensive framework for the use of LawLinkGlobal.

By using the platform, you agree to the terms set forth in this document, which have been carefully prepared to protect Lawyers, Users, and LawLinkGlobal.